How We’re Keeping You Safe
Providing face masks to our employees. We request that you wear a mask during your visit. For the health and safety of our customers and our store associates, customers who have fitting needs are required to wear a mask. Increasing cleaning and sanitization protocols. Providing gloves to our employees, who are required to wear them when fitting a customer; during cash and return transactions; and when engaging in sanitization protocols and in other specific situations. Limiting the number of employees and customers in the store and allowing for social distancing of six feet or more. Keeping tried-on or returned merchandise off the sales floor overnight, and steaming or sanitizing before returning it to the selling floor. Following health and local guidance for fitting room use. Limiting cash handling and returns to a single register. Implementing modified schedules to reduce exposure. Regularly screening the health of our teams. Offering you the opportunity to set appointments ahead of time. Modifying our process around fittings and alterations. Offering curbside service in select locations where we are able.